PEPTERNITY
Privacy Policy
Effective Date: June 26, 2025
Pepternity (“we,” “our,” “us”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website or purchase our products. By using our site, you agree to the terms described below.
Important: Pepternity products are sold strictly for research purposes only and are not intended for human consumption, diagnosis, treatment, or prevention of any disease. By purchasing from us, you confirm that you are at least 18 years of age and that products will be used solely for lawful research purposes.
- Information We Collect
1.1 Personal Information
When you place an order or create an account, we may collect:
Full name
Email address
Shipping and billing address
Phone number
Payment details (processed securely by third-party payment processors — we do not store full card numbers)
Order history and purchase records
1.2 Non-Personal Information
We automatically collect non-personal technical data, including:
Browser type and version
IP address and approximate location
Device type and operating system
Pages visited, time on site, and referral source
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and serve relevant content. You can manage or disable cookies through your browser settings at any time. Note that disabling cookies may affect certain site functionality.
1.4 Communications
If you contact us via email or a support form, we retain the content of your messages and your contact details to respond to your inquiry and improve our customer service.
- How We Use Your Information
2.1 Order Processing and Fulfillment
We use your personal information to process transactions, arrange shipping, handle returns, and provide order-related customer support.
2.2 Account Management
To create and maintain your account, including authentication, password resets, and account-related notifications.
2.3 Marketing Communications
With your consent, we may send promotional emails about new products, research updates, and special offers. You can opt out at any time by clicking the unsubscribe link in any email. We do not sell your contact information to third-party marketers.
2.4 Legal Compliance and Regulatory Obligations
As a company operating in the research peptide space, we may be required to retain records of transactions for compliance with applicable federal, state, and local regulations. We use your information to meet these obligations and to respond to lawful requests from regulatory or law enforcement authorities.
2.5 Site Improvement and Analytics
We analyze aggregated usage data to understand how visitors interact with our site and to improve performance, content, and user experience.
- How We Protect Your Information
We implement industry-standard security measures including:
SSL/TLS encryption for all data transmitted between your browser and our servers
Firewalls and intrusion detection systems
Strict internal access controls limiting employee access to sensitive customer data
Third-party payment processors that are PCI-DSS compliant (we never store raw payment card data)
While we take these measures seriously, no system is completely immune to breach. We encourage you to use strong, unique passwords and to notify us immediately if you suspect unauthorized access to your account.
- Sharing Your Information
4.1 Third-Party Service Providers
We share your information only with trusted service providers who assist in operating our business, including:
Payment processors (e.g., Stripe, PayPal)
Shipping and fulfillment carriers
Email and marketing platforms
Website analytics providers
These providers are contractually obligated to use your information solely for the services they provide to us and may not use it for their own marketing purposes.
4.2 Legal and Regulatory Disclosures
We may disclose your information to comply with a subpoena, court order, government investigation, or other legal process, or to protect the rights, property, or safety of Pepternity, our customers, or others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity. We will notify you via email or prominent website notice before your data becomes subject to a different privacy policy.
4.4 No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for their own commercial purposes.
- Your Rights and Choices
5.1 Access and Correction
You may access or update your personal information at any time through your account settings, or by contacting us directly.
5.2 Marketing Opt-Out
You can unsubscribe from marketing communications at any time via the unsubscribe link in any email, or by emailing us at contact@pepternity.com. Note that transactional messages (order confirmations, shipping updates) are not subject to opt-out.
5.3 Data Deletion
You may request deletion of your personal data by contacting us at contact@pepternity.com. We will honor deletion requests subject to any legal retention requirements (e.g., transaction records required by tax or regulatory law).
5.4 Cookies
You may disable cookies through your browser settings. Opting out of analytics cookies will not affect your ability to place orders.
- California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights under the CCPA:
Right to Know: Request disclosure of the personal data we collect, use, disclose, or share, covering the preceding 12 months.
Right to Delete: Request deletion of your personal data, subject to limited exceptions (e.g., completing a transaction, legal obligations).
Right to Opt-Out of Sale: We do not sell personal data. This right is therefore not applicable, but we honor the spirit of it.
Right to Non-Discrimination: We will not penalize you for exercising any CCPA right.
To submit a CCPA request, email us at contact@pepternity.com. We will verify your identity before processing your request. You may designate an authorized agent to act on your behalf with appropriate written authorization.
- Children’s Privacy
Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we discover that we have inadvertently collected data from a minor, we will delete it promptly. If you believe a minor has submitted information to us, please contact us immediately. - U.S.-Only Operations
Pepternity’s products and services are available exclusively to customers within the United States. We do not ship internationally. If you access our website from outside the United States, please be aware that we cannot fulfill orders and that your data may be subject to U.S. privacy laws, which may differ from the laws of your country. - Retention of Your Information
We retain your personal information for as long as your account is active, as needed to provide services, or as required to comply with legal obligations. Order and transaction records are typically retained for a minimum of 7 years for tax and regulatory compliance. When data is no longer required, we securely delete or anonymize it. - Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information. - Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Updated versions will be posted on our website with a revised effective date. We encourage you to review this page periodically. Material changes will be communicated via email or a prominent notice on our site. - Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out:
Pepternity
Email: contact@pepternity.com
We aim to respond to all privacy-related inquiries within 5 business days.
